Events
Adding a new event
Step 1
On your Donorbox Dashboard, click on 'New Event' under 'Quick Start'.
Step 2
Follow the simple steps in our event builder to fill out your event name, a detailed description of your fundraising event, and your preferred currency.
Step 3
Check the option to add appropriate tax amounts to your tickets. Manually enter the tax rate and the tax values will be automatically reflected in your ticket prices. You can also check the tax-inclusive option if sales tax is already included in the price of the ticket.
Step 4
After that, it’s time to add your ticket tiers. Simply start by adding the ticket name and its full price, or check 'This Ticket is Free' if you’d like to offer the ticket without a fee. If applicable, next check the box to make this ticket tax-deductible. Manually enter the fair market value and the tax-deductible amount will be automatically updated.
You may also set ticket quantity limits for each ticket tier. Simply check the box labeled ‘Set ticket quantity’ and enter the number of tickets you wish to sell at that level. When this is set up, the form will automatically close ticket sales for just that tier when the limit is reached. Your ticket buyers will be able to see the ticket quantity remaining for each tier in the form as well as when a tier is sold out.
Step 5
Click on the button “Add a ticket type” to create more ticket tiers – you have an unlimited amount.
Step 6
Once you are done adding all of your ticket tiers and prices, you can select the option for purchasers to make a donation to your cause. This gives ticket buyers the opportunity to give an additional donation, separate from the cost of their tickets, when completing a purchase.
Step 7
Next, you can choose to set a deadline for your ticket sales. Simply check the box in this section and select a date in the calendar – by doing so, your ticket sales will automatically close at 11:59 p.m. on that day. This, along with the ticket quantity limit option, is a great way to create a sense of urgency for your audience, as well as make it a little easier for you to plan for your headcount in advance.
Step 8
Finally, you will see the option to collect additional information. This will be a text input from purchasers where you can ask for specific information from them, such as meal preferences or t-shirt sizes – simply add your instructions into the box provided.
View and share your event
Step 1
Once you’ve added all the details, click on ‘Create Event’ and your page will be all set up and ready to go!
Your newly-created event will appear on the Events page on your dashboard.
Step 2
This page will have a link (find it when you click on the event title) to your public event page that you can share with your supporters.
Here’s how your Donorbox-hosted Events page will look:
Embedding your ticketing form
If you’d like, you can also choose to embed your event form directly into your organization’s website. It’s easy to do – simply view your event on the dashboard, select 'Embed Form Code', and follow the directions to copy the code and place it on your website. You can also find the 'Embed Form Code' option when you preview your event page.
Managing Your Events on Donorbox
The Events section on your Donorbox dashboard will allow you to see a list of all your events, with the option to edit (click on the top-right icon) and preview them individually.
The ‘Preview Event Page’ link takes you to the preview of your event page.
You can also click on the event title, which leads you to the dedicated page for managing your event.
On this dedicated event management page, you’ll find an overview of all the tickets you have sold. View the data based on the transaction, the number of tickets sold, and if the purchasers also made an additional contribution to your cause while purchasing tickets.
You can also click on the purchaser ID to see each purchaser’s information. This includes their event and ticket details, time of purchase, name, contact information, and any separate donation amount. You have access to their receipt here as well.
You also have the ability to issue full refunds (no partial refunds available) to your ticket purchasers on this event management page. Simply select the transaction ID to see the details, and click ‘Refund’ to issue the refund for the purchase.